FAQ

1. What types of mosaic tiles do you offer?

We offer a wide variety of mosaic tiles, including glass, ceramic, stone, metal, and more.

2. How do I know how many tiles I need for my project?

We recommend measuring the surface area of your project and adding 10% extra to account for cuts and waste.

3. Do you offer custom mosaic designs?

Yes, we offer custom designs based on your specifications. Simply email us your design and we can provide a quote.

 

4. How do I install mosaic tiles?

Mosaic tiles can be installed using adhesive and grout. We recommend following industry-standard installation guidelines or hiring a professional installer.

 

5. What is your return policy?

We have a 30-day return policy for unused and unopened mosaic tiles. Please contact our customer service team for return instructions.

 

6. Do you offer sample

Yes, samples of all of our tile products are available. You can order samples online. We recommend ordering sample to check the color and the finish of tile before you place an full sheet order.

 

7. How long before you ship my order?

It’s will take 2-3 days to get your order ready for shipping.

 

8. How long will my order take to get to me?

We have two options for shipping. The first one is free shipping, which will take 20-30 days ship the material to your address. The second way is Expedited shipping way, which will take 7-10 days to get material to you.

 

9. Do you ship Internationally?

Yes, we can ship internationally, please input your shipping address when you checkout, and our system will calculate the shipping for your order automatically.